1. Purpose and Scope
This Cookie Policy explains how Planally Sdn Bhd (“Planally”, “we”, “us”, or “our”) uses cookies and similar technologies on websites and web services operated and controlled by Planally.
This policy applies to:
- Planally-operated websites, including planally.com
- Documentation, help pages, and support portals operated by Planally
- Authentication or account access pages hosted by Planally
This Cookie Policy does not apply to Planally software deployments hosted or controlled by customers within their own cloud or infrastructure environments. In such cases, customers are responsible for configuring cookies, tracking technologies, and consent mechanisms in accordance with applicable laws.
2. What Are Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. They are commonly used to enable core website functionality, maintain security, and improve user experience.
Planally may also use similar technologies, such as:
- Web beacons or pixels, to understand page usage and system performance
- Session storage or local storage, to support authentication and user preferences
3. Types of Cookies We Use
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a.Essential Cookies
These cookies are necessary for the operation and security of Planally-operated websites. They enable functions such as authentication, session management, fraud prevention, and accessibility. These cookies do not require user consent where permitted by law.
b. Performance and Analytics Cookies
These cookies help us understand how Planally-operated websites are used, such as page visits, navigation patterns, and error rates. The information collected is used to improve performance and reliability and may include aggregated or pseudonymous data.
Where required by applicable law, these cookies are used only after appropriate user consent.
Planally does not use advertising, targeting, or cross-site tracking cookies on its websites.
4. Third-Party Technologies
Planally may use trusted third-party service providers to support analytics, website performance monitoring, or security. These providers may process limited technical information on our behalf, solely for the purposes described in this policy and in accordance with applicable data protection laws.
Planally does not permit third parties to use cookies on Planally-operated websites for their own advertising or marketing purposes.
5. Managing Your Cookie Preferences
You can manage or disable cookies through your browser settings, including blocking or deleting cookies stored on your device. Please note that disabling certain cookies may affect website functionality or performance.
For general guidance on managing cookies in commonly used browsers, you may refer to the resources below:
- Microsoft Edge: https://support.microsoft.com/en-us/help/4027947
Where required by applicable law, Planally provides appropriate mechanisms to manage consent for non-essential cookies on Planally-operated websites.
6. Data Protection and Security
Information collected through cookies is handled in accordance with Planally’s Privacy Policy and protected using industry-standard technical and organizational security measures.
Planally processes cookie-related data in compliance with applicable data protection laws, including PDPA, GDPR, and similar regulations, where applicable.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be published on this page with a revised effective date.
8. Contact Information
If you have questions about this Cookie Policy or Planally’s use of cookies, you may contact:
Email: support@planally.com
Attention: Data Protection Officer
